User Guide - Internet Banking

Funds Transfer
Accounts (Immediate and Future Transfer)
1. Select Funds Transfer and click on Own Accounts
2. Select From Account
3. Select To Account
4. Key in the Amount
5. Select Effective Date. The effective date is defaulted to Today, which means it is an immediate funds transfer. If you wish to make future funds transfer, select preferred effective date and click on Next. Take note that date must range between 2 to 30 days after today
6. The next screen will list out the details of the funds transfer you wish to effect. Click Confirm to submit the transaction
7. The status of your Funds Transfer transaction will be displayed in the final acknowledgement screen. If the immediate/future funds transfer has been processed successfully, the status will be Successfu’ and a reference number will be provided. Any status other than ‘Successful’ means that the transaction was rejected
8. To print the transaction for your own records, just click Print
   
To Payee Accounts with Maybank in Singapore (Immediate and Future Transfer)
1. Select Funds Transfer and click on To Payee Accounts with Maybank
2. Select From Account
3. Select either To Favourite 3rd Party Account or To Open 3rd Party Account
4. Key in the Amount
5. Select Effective Date. The effective date is defaulted to Today, which means it is an immediate funds transfer. If you wish to make future funds transfer, select preferred effective date and click on Next
6. The next screen will list out the details of the transaction you have just performed. As an added security feature, you are required to key in your Maybank2u password, then click on Next
7. Details of the funds transfer to 3rd party accounts will be listed. Click on Confirm to submit the transaction
8 The status of your Funds Transfer transaction will be displayed in the final acknowledgement screen. If the immediate/future funds transfer has been processed successfully, the status will be Successful and a reference number will be provided. Any status other than Successful means that the transaction was rejected
9. To print the transaction for your own records, just click Print
10. Please note that the maximum amount transferable to 3rd party account(s) is S$3000 per day per customer
   
To Payee Accounts with Another Bank in Singapore (Immediate and Future Transfer)
1. The payee account details must be registered before you can perform a funds transfer. Refer to Update Payee Account List for details
2. Select the account you wish to transfer funds into and click on Next
3. Select From Account
4. Key in the Amount
5. Select Effective Date. The effective date is defaulted to Today, which means it is an immediate funds transfer. If you wish to make future funds transfer, select your preferred effective date and click on Next
6. The next screen will list out the details of the transaction you have just performed. As an added security feature, you are required to key in your Maybank2u password, then click on Confirm to submit the transaction
7. The status of your funds transfer transaction will be displayed in the final acknowledgement screen. If the immediate/future funds transfer has been processed successfully, the status will be Successful and a reference number will be provided. Any status other than Successful means that the transaction was rejected
8. To print the transaction for your own records, just click Print
9. Please note that the maximum amount transferable to 3rd party account(s) is S$3000 per day per customer
   
View/Cancel Funds Transfer Instructions
1. Select Online Banking and click on View/Cancel Funds Transfer Instructions
2. The next screen will display all the future funds transfer instructions that are still pending
3. To cancel future funds transfer instructions, tick in the respective box and click on Next
4. The next screen will list out the details of the future funds transfer you wish to cancel. Click Confirm to submit the transaction
5. The status of your request for cancellation of future funds transfer will be displayed in the final acknowledgement screen. If the cancellation has been processed successfully, the status will be Successful and a reference number will be provided. Any status other than Successful means that the transaction was rejected
6. To print the transaction for your own records, just click Print
   
Update Payee Account List
1. Select Funds Transfer and click on Update Payee Account List
2. Choose either Payee Account(s) with Maybank or Payee Account(s) with Other Banks
3. Payee Account(s) with Maybank:
a. You can Register, Amend or Delete your payee account details.
b. Key in the Maybank Account Number and Preferred Name of your payee
c. Click Submit to confirm your request
4. Payee Account(s) with Other Banks:
a. You can Register, Amend or Delete your payee account details.
i. Click Add
ii. Key in the Nickname (maximum 3 characters)
iii. Select the Bank where the payee account belongs to, and click on Next
iv. Select the Branch
v. Key in the Account Number
vi. Key in the Account Holder Name
vii. Select your Maybank Account to transfer the funds from
viii. Click Submit to confirm your request
b. To delete an existing payee account:
i. Tick in the respective box and click Remove
ii. Click Submit to confirm your request
5. To print the transaction for your own records, just click Print
 
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